Your questions.
Thoughtfully answered.

Yes. Activate and test your Callinic receptionist number first, then ask your current carrier to forward all calls, unanswered calls or busy calls to it. Keep your existing number on your website. Saving a phone preference does not switch on forwarding or transfer ownership of your number. Your carrier may charge for forwarding.

Search available numbers inside Callinic, choose one and confirm activation. Once its status is ready, call it to test your receptionist. Then publish that number on your website. You do not need a separate Twilio or Plivo account. Number availability and country verification apply.

Add your website, business information and custom questions and answers. Review and approve the knowledge, select it for your receptionist and publish your instructions. Test real questions before connecting customers. You can update your knowledge as your business changes.

Create a workspace and request an administrator-approved trial. The administrator sets its duration and minute allowance. No paid subscription is required during an active trial; usage stops when its time or minutes run out. Real phone calls need an activated number.

Calls and browser voice previews share your allowance. Minutes reset each paid billing period and do not roll over. At the limit, new calls stop; there are no automatic overage charges. Contact support before reaching your limit to arrange a plan change or additional capacity.

Approved-link SMS requires an enabled, registered sender, a verified recipient and consent. SMS allowances are measured in segments; long or Unicode messages can use several segments. Appointment requests can be collected, but confirmed calendar booking and call transfers are offered only after the relevant workflow is enabled and tested. WhatsApp and outbound campaigns are not included in this launch.

Configure your receptionist language and greeting, including English or Hindi where enabled. Test pronunciation and business-specific answers in each language before going live.

See incoming-call counts, call history and available transcripts and summaries in your workspace. Transcripts and summaries depend on capture settings and processing. Audio recording is separate and is not automatically included.

These USD plans include one available US local receptionist number. For India, other countries, toll-free numbers or additional locations, contact us to confirm availability, verification requirements and pricing before subscribing.

Monthly plans have no annual commitment. Manage payment methods and cancellation through Billing. Contact support to arrange a plan change; existing subscriptions keep their agreed price and allowance until a change is arranged.

Use Callinic for business information and administrative enquiries. Set clear instructions for unknown answers and human follow-up. Your team remains responsible for sensitive decisions, medical advice, emergencies and confirming appointment requests.