Your questions.
Thoughtfully answered.

A Callinic AI receptionist answers incoming calls on a connected number, introduces itself as AI, shares approved clinic information and captures details for follow-up. Your clinic controls its greeting, knowledge and instructions.

Yes. After your receptionist number is activated, ask your phone provider to forward calls from your existing clinic line. All-call or unanswered-call forwarding depends on your carrier. Entering a number in Callinic does not connect or port it automatically. Carrier forwarding charges may apply.

Callinic can be configured for dental, primary care, dermatology, aesthetic, eye care, physiotherapy and other specialist clinics. Each practice supplies its own approved information and instructions. Use it for administrative enquiries, rather than clinical assessment or medical advice.

Import your clinic website, paste front-desk information or add FAQs. Review and approve the content, select the sources your agent can use and publish your receptionist. Keep services, hours, directions and appointment policies current.

Your receptionist can explain your appointment process and collect appointment or callback requests. A request is not a confirmed booking. Your team must confirm availability unless a suitable scheduling workflow has been configured and tested.

No. Configure your receptionist for administrative information and clear handoff instructions. Diagnosis, treatment advice and urgent clinical concerns belong with qualified professionals. Callinic should not be used as an emergency response service.

You can configure your agent language and instructions, including English or Hindi. Test pronunciation, clinic terminology and answers in the languages your patients use before connecting your phone line.

Your clinic workspace includes call history and available transcripts. Availability depends on call completion and processing. Audio recording is separate and is not automatically included; availability depends on your configured calling integration.

Callinic supports country-specific setup for India and the US. Live activation depends on supported numbers, required business verification and platform readiness for your selected country.

An administrator can grant a trial with a set expiry and voice-minute allowance. No subscription is required while that trial is active. Phone calls still require an activated number. Trial usage stops when the time or allowance ends.

No. Callinic manages the platform integrations. Your clinic manages its information, receptionist and subscription through its workspace.

Keep your knowledge base focused on public clinic information and administrative policies. Before using patient-identifiable or sensitive health information, review your clinic’s privacy requirements, consent process, contracts, retention settings and the configured services. Callinic does not make a blanket healthcare compliance claim.

Set instructions for the agent to acknowledge uncertainty and collect a callback request. Review transcripts and update approved information regularly. Your team stays responsible for decisions and follow-up.